Shipping & Exchange Policy

  1. Shipping Policy: At Edufindz, we strive to provide a seamless and convenient shopping experience for school uniforms. Here are some key points regarding our shipping policy:
  • We offer nationwide shipping across India, delivering to both urban and rural areas.
  • Orders are processed and dispatched within 1-2 business days once the vendor confirms the order packed, excluding weekends and public holidays.
  • We partner with trusted logistics providers to ensure timely delivery of your orders.
  • Shipping charges may vary based on the weight and dimensions of the package, as well as the delivery location. The shipping cost will be displayed during the checkout process.
  • We provide tracking information for all orders, allowing you to monitor the status of your shipment.
  1. Delivery Time: The estimated delivery time for your order depends on the destination and the shipping method selected. Generally, you can expect your package to arrive within 5-7 business days from the date of dispatch. However, please note that unforeseen circumstances or regional restrictions may occasionally cause delays beyond our control. We appreciate your patience in such situations.
  2. International Shipping: Currently, Edufindz only ships within India. We do not offer international shipping services at this time. We apologise for any inconvenience caused.

Exchange Policy

  1. Exchange Policy: We understand that selecting the correct size and style of school uniforms is crucial. If you need to exchange a product, please take note of the following guidelines:
  • We offer exchanges for products that are unworn, undamaged, and in their original packaging within 15 days of delivery.
  • To initiate an exchange, please contact our customer support team with your order details and the reason for the exchange.
  • Once your request is approved, we will provide you with instructions on how to return the product.
  • The cost of shipping for the exchanged item will be borne by the customer, unless the exchange is due to a mistake on our part (e.g., wrong size or defective product)
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