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Shipping & Exchange Policy
- Shipping Policy: At Edufindz, we strive to provide a seamless and convenient shopping experience for school uniforms. Here are some key points regarding our shipping policy:
- We offer nationwide shipping across India, delivering to both urban and rural areas.
- Orders are processed and dispatched within 1-2 business days once the vendor confirms the order packed, excluding weekends and public holidays.
- We partner with trusted logistics providers to ensure timely delivery of your orders.
- Shipping charges may vary based on the weight and dimensions of the package, as well as the delivery location. The shipping cost will be displayed during the checkout process.
- We provide tracking information for all orders, allowing you to monitor the status of your shipment.
- Delivery Time: The estimated delivery time for your order depends on the destination and the shipping method selected. Generally, you can expect your package to arrive within 5-7 business days from the date of dispatch. However, please note that unforeseen circumstances or regional restrictions may occasionally cause delays beyond our control. We appreciate your patience in such situations.
- International Shipping: Currently, Edufindz only ships within India. We do not offer international shipping services at this time. We apologise for any inconvenience caused.
Exchange Policy
- Exchange Policy: We understand that selecting the correct size and style of school uniforms is crucial. If you need to exchange a product, please take note of the following guidelines:
- We offer exchanges for products that are unworn, undamaged, and in their original packaging within 15 days of delivery.
- To initiate an exchange, please contact our customer support team with your order details and the reason for the exchange.
- Once your request is approved, we will provide you with instructions on how to return the product.
- The cost of shipping for the exchanged item will be borne by the customer, unless the exchange is due to a mistake on our part (e.g., wrong size or defective product)